Warranties

Warranties

Shop with confidence knowing you’re covered. Our Warranty Policies at Zero Offset cover manufacturing faults on our products for either a repair or replacement. In the event a repair or replacement is unavailable, you will be issued with store-credit in the purchase amount.

If there is an issue with your Zero Offset product and you believe it may be covered under the specific product's Warranty Policy, please reach out to our team via the contact us page.

Please note: Proof of purchase must be provided (i.e. #XXXXX order number), without this we will not be able to process your claim. Cosmetic damage and general wear and tear from product use are not covered under our policies. Improper maintenance of the product will not be covered. This includes the use of acid-based cleaning supplies which adversely affect all automotive products. For maintenance direction, please seek advice from our team.

Parts & Accessories Warranty

We offer a one-year warranty on all Zero Offset body kits and accessories. This warranty also extends to all pre-painted products. This is limited to manufacturing defects only and does not extend to Zero Offset items bought second hand.

This warranty does not apply if the product(s) fall under the following:

• Improper handling and installation
• General wear and tear
• Breakages, scuffs, scratches and other forms of damage caused from external impacts
• Improper care and maintenance

All other branded items that we sell fall within the same warranty parameters listed on their company website. If you are unsure of the policy, please get in touch with our team prior to purchase and we will be able assist. Zero Offset cannot be held to the warranty restrictions and limitations offered by other brands.  

Installation Warranty

If you choose us to fit your parts in-store, we offer one-year complimentary warranty on our work. This covers the work we do to fit the item. If we have fitted your item, and you believe something is not right, contact us immediately. We urge you not to try and fix it yourself as any subsequent tampering will void this warranty policy.

This warranty does not apply if the product(s) fall under the following:

• Improper handling, care and/or maintenance
• General wear and tear
• Breakages, scuffs, scratches and other forms of damage caused from external impacts
• Has been handled by a third party, including yourself after the installation (i.e. been removed or tampered with by another shop).
• Natural Disasters

If you have purchased extended care, the same conditions above will apply.